Terms of Service

1. Acceptance of Terms

By accessing, browsing, or using Scan Ninja AI's platform (the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you are entering into these Terms on behalf of a company or organization, you represent that you have the authority to bind such entity to these Terms.

We reserve the right to modify these Terms at any time. Material changes will be communicated with 30 days advance notice. Continued use after changes constitutes acceptance of the new Terms.

2. Service Description

2.1 Platform Overview

Scan Ninja AI provides a cybersecurity platform that offers:

• Vulnerability scanning and assessment
• AI-powered threat analysis and remediation guidance
• Risk prioritization and management tools
• Security reporting and compliance dashboards
• Integration with third-party security tools

2.2 Service Availability

We strive to maintain 99.9% uptime but do not guarantee uninterrupted service. Scheduled maintenance will be announced in advance when possible.

2.3 Service Modifications

We reserve the right to modify, suspend, or discontinue any part of the Service with reasonable notice. We will provide alternative solutions or migration assistance for essential features.

3. Eligibility and Account Registration

3.1 Eligibility Requirements

To use our Service, you must:

• Be at least 18 years old
• Have the legal capacity to enter into binding agreements
• Not be prohibited from using the Service under applicable laws
• Represent a legitimate business or organization for commercial use

3.2 Account Registration

You agree to:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Promptly update account information as needed
• Accept responsibility for all activities under your account

3.3 Account Security

You are responsible for:

• Maintaining confidentiality of login credentials
• Implementing appropriate access controls within your organization
• Immediately notifying us of any unauthorized access
• Using multi-factor authentication when available

4. Acceptable Use Policy

4.1 Permitted Uses

You may use the Service for legitimate cybersecurity purposes including:

• Scanning and assessing systems you own or have permission to test
• Managing vulnerabilities within your organization
• Generating security reports for compliance purposes
• Training and education on cybersecurity best practices

4.2 Prohibited Activities

You may not use the Service to:

• Scan or attack systems without explicit permission
• Conduct malicious security research or exploit development
• Circumvent or disable security features of the platform
• Share access credentials or transfer accounts without authorization
• Use the Service for illegal activities or to violate others' rights
• Attempt to reverse engineer, decompile, or extract source code
• Overload or attempt to disrupt the Service infrastructure

4.3 Compliance Obligations

You must:

• Comply with all applicable laws and regulations
• Respect intellectual property rights
• Obtain necessary permissions before scanning third-party systems
• Follow responsible disclosure practices for security findings

5. Data and Security

5.1 Your Data

You retain ownership of all data you upload or generate through the Service ("Customer Data"). You grant us a limited license to process Customer Data solely to provide the Service.

5.2 Data Security

We implement industry-standard security measures to protect Customer Data, but you acknowledge that no system is completely secure. You are responsible for:

• Ensuring you have rights to scan systems and process resulting data
• Classifying and handling sensitive data appropriately
• Implementing additional security controls as needed
• Regularly reviewing access permissions and user accounts

5.3 Data Processing

We may process aggregated, anonymized data for:

• Improving Service functionality and performance
• Developing threat intelligence and security research
• Creating industry benchmarks and insights
• Training AI models and algorithms

6. Payment Terms

6.1 Fees and Billing

Service fees are based on your selected plan and usage. You agree to:

• Pay all fees according to your billing schedule
• Provide valid payment information and keep it current
• Pay applicable taxes and transaction fees
• Accept responsibility for all charges incurred under your account

6.2 Subscription Terms

• Subscriptions automatically renew unless cancelled
• Price changes will be communicated 30 days in advance
• Downgrade requests take effect at the next billing cycle
• Refunds are handled according to our refund policy

6.3 Late Payments

Late payments may result in service suspension. We reserve the right to charge interest on overdue amounts and recover collection costs.

7. Intellectual Property

7.1 Our Intellectual Property

The Service, including software, algorithms, user interfaces, and documentation, is our proprietary property protected by intellectual property laws.

7.2 License Grant

We grant you a limited, non-exclusive, non-transferable license to use the Service according to these Terms. This license terminates upon account closure.

7.3 Feedback

Any feedback, suggestions, or ideas you provide may be used by us without restriction or compensation.

7.4 Trademark Rights

"Scan Ninja AI" and related marks are our trademarks. You may not use our trademarks without prior written permission.

8. Disclaimers and Limitations

8.1 Service Disclaimer

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

8.2 Security Limitations

While we provide cybersecurity tools, we do not guarantee:

• Detection of all security vulnerabilities
• Prevention of security breaches or incidents
• Accuracy of all threat assessments
• Compliance with specific regulatory requirements

8.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR LIABILITY IS LIMITED TO THE FEES PAID IN THE 12 MONTHS PRECEDING THE CLAIM. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

9. Indemnification

You agree to indemnify and hold us harmless from claims arising from:

• Your use of the Service in violation of these Terms
• Your violation of applicable laws or third-party rights
• Unauthorized access or use of systems through the Service
• Your Customer Data or actions taken based on Service output

10. Termination

10.1 Termination by You

You may terminate your account at any time through the platform settings or by contacting support.

10.2 Termination by Us

We may suspend or terminate your access if you:

• Violate these Terms or our policies
• Fail to pay fees when due
• Use the Service in a way that risks harm to others
• Engage in fraudulent or illegal activities

10.3 Effect of Termination

Upon termination:

• Your access to the Service will be suspended
• You may retrieve your data for 30 days
• We will delete your data after the retention period
• Outstanding fees remain due and payable

11. Governing Law and Disputes

11.1 Governing Law

These Terms are governed by the laws of the State of Texas, United States, without regard to conflict of law principles.

11.2 Dispute Resolution

Disputes will be resolved through binding arbitration under the American Arbitration Association rules, except for claims involving intellectual property or injunctive relief.

11.3 Jurisdiction

Any court proceedings will be conducted in Austin, Texas, and you consent to personal jurisdiction there.

12. General Provisions

12.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between us regarding the Service.

12.2 Severability

If any provision is found unenforceable, the remaining Terms will continue in full force and effect.

12.3 Assignment

You may not assign these Terms without our written consent. We may assign our rights and obligations without restriction.

12.4 Contact Information

Questions about these Terms should be directed to [email protected].